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Frequently Asked Questions (FAQ)

Photos

  • What file size should my pictures be?
  • What resolution should my pictures be?
  • Do I need to upload photo thumbnails?
  • Why is my upload taking so long?
  • Calendars

  • How does my calendar work?
  • How do I add the calendar to my website?
  • Guestbooks

  • How does my guestbook work?
  • How do I add the guestbook to my website?
  • Listings

  • How do visitors contact me?
  • Why are my visitor messages "monitored for quality assurance purposes?"
  • What file size should my pictures be?
    The photos you upload may not be larger than three megabytes each. If they are larger, you will need to resize them using a simple photo editing program such as Microsoft Paint (you can find this program under the "Start Menu" > "Accessories" > "Paint") or Adobe Photoshop.  Windows XP users can download and install an easy to use tool from Microsoft called Image Re-sizer Powertoy (The direct to download this program can be found here). Once your image is resized to reduce its file size to under 3MB you can upload it.

    What resolution should my pictures be?
    The maximum recommended resolution for photos is 640x480 (width X height).  If your photos are larger than 640x480, they will be automatically resized to this resolution. This ensures that your photos are not too large, and each visitor will have an enjoyable experience.

    Do I need to upload photo thumbnails?
    There is no need to upload thumbnails. Once your photos are uploaded they will automatically be resized to fit correctly on your website, and thumbnails (smaller versions) are also automatically created as well!  Thumbnails help speed up web browsing and are an added convenience to your visitors.

    Why is my upload taking so long?
    If you have selected to upload several photos and they are fairly large, it may take a few minutes for them to upload.  For a slower modem connection, it may take several minutes for this step to complete.  If you are experiencing difficulty uploading your photos, try uploading only 1 to start with, and then upload the rest later once you've completed the wizard.

    How does my calendar work?
    Your web calendar allows visitors to check the availability of your property. When you mark dates as reserved, they show up in red on your calendar.

    How do I add the calendar to my website?
    To add the web calendar to your website, log into your account, and copy link provided for your calendar to your website. For example, the HTML for your link will look like:

    Simply copy and paste the HTML code into your website (or have your web master do this) and the link will go directly to your calendar.

    How does my guestbook work?
    Your guestbook allows visitors to see praise that previous guests have given your property. Once you collect guest testimonies and comments, you enter them into your guestbook. You retain full control over every entry in your guestbook! Entries can be added, deleted, or edited anytime.

    How do I add the guestbook to my website?
    The procedure to add the web guestbook to your website is nearly identicle to the calendar. Simply log into your account and copy link provided for your guestbook to your website. For example, the HTML for your link will look like:

    Simply copy and paste the HTML code into your website (or have your web master do this) and the link will go directly to your guestbook.

    How do visitors contact me?
    Your listing comes with a free web-form that visitors can use to contact you via email. This form collects the visitor's name, telephone number and or email address, the guest's message, date, and then sends an auto-responding email to the visitor informing them that you will be responding shortly.

    Why are my visitor messages "monitored for quality assurance purposes?"
    Since we all hate junk email, each visitor message is scanned to ensure only authentic inquiries are sent to you. Vacation Rental Desk™ has a no-tolerance policy towards SPAM, or unsolicited commercial/bulk emails. If you ever receive unsolicited email messages from your listing, we ask that you forward the message to us so we can prevent further such messages to your account.

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